Agenda

Thematic scope

• Shops of the future as exhibition and entertainment centres
• Adjusting the offer to the customer – a personalized offer thanks to new technologies
• A new level of competition through data analysis and knowledge of customer profiles
• New forms of payment - cashless trading as a standard
• Are unmanned shops the future of the convenience sector?
• E-grocery profitability – the last mile logistics
• The online generation – the Internet shapes purchasing habits and decisions