Marek Złakowski
Digital & Customer Development Director
Jerónimo Martins
Graduated from the Poznań University of Economics in 1997 and the International Management Program Insead in 2008.
From the beginning of his career, he has been associated with Jeronimo Martins Group, where he dealt with, among others, audit, financial controlling, store management and IT system implementation. As the Business Analysis Director, he was involved in the development of analytical systems related Customer Analytics and Moja Biedronka program.
In his current position, he deals with the areas of customer support and satisfaction, loyalty program and customer behaviour analytics, consumer and market research, e-commerce.
Participates in the sessions:
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The power of e-commerce
- The digital future of shopping through the eyes of leaders
- Experiencing the metaverse, or e-commerce in constant evolution
- A convenient shopping path, convenient payments, and convenient delivery
- Dark stores are changing the face of cities and e-commerce
- Liveshopping is driving online sales
- E-shop with good regulations and promotion
The power of e-commerce
- Żaneta Drzazga - Director of the Department of Food and Agriculture, Central and Eastern Europe, Business France, the Embassy of France in Poland
- Jakub Giermasiński - Digital Commerce Lead, Accenture in Poland
- Edyta Kochlewska - Editor-in-Chief, dlahandlu.pl
- Michał Krowiński - Co-founder, COO, LISEK.APP
- Mikołaj Piaskowski - Attorney-at-law, co-leading the Competition and Consumer Protection Practice, Baker McKenzie
- Bartosz Prokopowicz - Head of Q-Commerce, Glovo Polska
- Kay Weber - Services Delivery Director, Commerce Cloud, Salesforce
- Marek Złakowski - Digital & Customer Development Director, Jerónimo Martins
